
FAQs
Quality & Materials
Quality & Materials
Each lamp is crafted from a crystal clear polished resin with hand painted miniature scenes and a hand built LED base. Designed to capture your favourite games characters in light - every detail, every figure, every glow exists because we noticed things most people don't.
Returns & Guarentees
Returns & Guarentees
If your item comes defected or damaged, customers with 'Protected Shipping' Qualify for an instant free replacement.
Just send me a picture and I'll take care of the rest.
Manufacturing
Manufacturing
Each lamp is made to order. Your piece is poured and assembled from scratch once you place an order. It may not look exactly as the picture due to each lamp being made from scratch!
Shipping Policy
Our resin lamps are made to order. Production begins once your order has been successfully placed and processed.
Production Time
Because each lamp is manufactured specifically for your order, production typically takes between 14–20 business days. This production period includes manufacturing, quality control, and protective packaging to ensure your lamp arrives safely!
Shipping Time
Once production is complete, your order will be shipped internationally. Delivery times typically range from 5–15 business days depending on the destination country, customs procedures, and local courier services.
Estimated Delivery Time
Please allow approximately 3–5 weeks from the date of purchase for your order to arrive. During peak seasons, holidays, or periods of high demand, delivery may take longer.
Tracking Information
A tracking number will be provided once your order has been shipped so you can monitor its progress.
International Shipping
As our products are manufactured to order and shipped internationally, customers acknowledge that delivery times may be longer than those of products stocked locally.
Shipping Delays
While we strive to meet all estimated delivery times, delays caused by customs, shipping carriers, weather conditions, or other factors outside our control may occur.
By placing an order, customers acknowledge and accept the production and shipping timelines outlined in this policy.
If you have any questions regarding shipping or delivery estimates, please contact our support team before placing your order.